After Sales Supervisor

Lontor is a reliable brand that has been committed to providing high-quality, energy-efficient, convenient lighting and emergency household electrical products for the Nigerian consumer. With good quality and beautiful design, Lontor today is welcomed by Nigeria market.

We are recruiting to fill the position below:

Job Position: After Sales Supervisor
Job Location: Lagos

Job Description

• Train, motivate, and lead after sales teams to achieve set objectives and targets
• Maintain contact with clients to obtain customer feedback regarding product/service quality
• Assist clients in resolving issues and complaints concerning purchased products or services
• Build and establish good work relationship with clients to facilitate increased patronage and revenue
• Organize promotional and marketing campaigns to create awareness and product publicity
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
• Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
• Oversee all post-sales services provided to clients to ensure customer satisfaction
• Provide periodic reports to management on all after sales activities
• Ensure compliance with all general and company policies when carrying out job duties.

Requirements

• Bachelor’s Degree
• 2-4years proven Sales Experience
• Experience managing an after sales team of at least 10 employees, assessing and building a high-performing, driven team of inside sales reps.

Qualification and Abilities:

• Excellent communication & interpersonal skills
• Confident/Good personality
• Convincing/salesman skill
• Peoples person have good interpersonal skills
• Should be a keen observer / listener