Graduate ATM Custodian at Standard Bank and Trust Co
Standard Bank and Trust Co is committed to hiring, developing, and retaining the best talent. We provide employees with the opportunity to improve their skills and grow in their career in order to achieve personal success and reach longer term potential.
Along with career development opportunities, we provide comprehensive pay and benefits to recognize and reward performance.
Job Title: Graduate ATM Custodian
Job Description
Customer Channels
Job Purpose
Business requirement
Key Responsibilities/Accountability
Asset Custodianship
- Ensure that laid-down instructions for handling and movement of treasury cash to and from tellers SBV are adhered to
- Ensure that swept deposits are correctly handled appropriately
- Ensure that all irregular items have been actioned before the end of the day
- Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures
- Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items
Monitoring of cash holdings
- Ensure that cash does not exceed prescribed limits
- Ensure that sufficient cash levels are maintained to meet normal customer requirements
ATM Up-time
- Ensure that Auto Bank and Auto Cash terminals are always adequately stoked with cash and stationery
- Ensure that potential faults that could cause equipment to malfunction are identified and resolved on time
- Ensure that all ATM terminals are kept clean and maintained in good condition
- Maintain close liaison with Auto Bank Control Centre to ensure that equipment problems are dealt with promptly
ATM Cash
- Control ATM cash according to laid-down instructions
- Balance cash at the required intervals
- Report and action differences in ATM cash promptly
- Ensure that ATM cash is safeguarded against unnecessary and preventable loss.
Reports
- Action ATM reports as listed on the Duty List promptly
- Planning
- Planning is generally on a daily to weekly basis within regular activity cycles
- Reconcile ATM cash daily
- Action Care Suspects accurately and on time, resulting in reduced operating losses
Preferred Qualification and Experience
- Minimum 2.2 from University
- 1-3 years experience
Knowledge/Technical Skills/Expertise
- Ability to attend to customer queries timeously is required
- Resourceful, finding practical ways to efficiently deal with voluminous workloads, and remain focused on priority issues
- Sound recall of procedures and previous experiences, in order to recognize the appropriate solution to each situation
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