Account Manager Job at Intense Digital

Intense is a marketing and technology agency that grows businesses by creating experiences people love. We are a squad of young, versatile and talented innovators; passionate about attaining the best results for our clients. We combine our insatiable thirst for knowledge with insight gained from research to develop marketing strategies that create value for our customers.

We are recruiting to fill the position below:

Job Position: Account Manager
Job Location: Lagos

Job Description

• The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our services
• This will be done by developing and maintaining relationships and communication with clients and internal team members to better understand and mitigate any issues the customers may face
• To increase revenue and achieve set financial targets for the company with maximum margin profitability.

Qualifications and Experience

• Previous account management experience
• Articulate and well accustomed to a client-facing role
• 2 to 3 years of account management experience in an advertising agency with strengths in digital marketing is required.
• CIM certification is an added advantage
• Creative approach to up-selling to an existing client base and generating new business
• In-depth knowledge of strategy and deployment in all aspects of digital marketing including PPC, SEO, SEM, content creation, social media marketing, Email marketing, and analytics
• Strong presentation skills
• Excellent Verbal and Written communication skills
• Experience working with global brands, multinationals, FMCG etc.

Responsibilities

• Developing and delivering strategy presentations to clients.
• Manage and grow key customer relationships within existing accounts
• Drive peak performance by way of increased revenue and profit
• Weekly and Monthly analysis and reporting of business performance as required
• Devising and implementing strategies for meeting account and revenue targets
• Sell a wide portfolio of traditional and digital advertising/marketing solutions to existing clients.
• Development of campaign execution plans for projects.
• Plan and manage major campaigns from start to finish.
• To prepare campaign reports to all clients.
• Work with all internal teams to deliver on all projects required for the execution of campaigns
• Ensure that key deliverable required for each account is delivered on time
• Liaise with social media/digital teams and give them maximum support for the smooth running of the social media accounts
• Ensuring that clients’ needs and requests are delivered on time and to specifications
• Attending client meetings
• Reporting on activities and campaigns and presenting at meetings. Providing insights and recommendations
• Work with finance on media plan approval, vendor payments and client invoicing.