Account Manager needed at TIMWE Group

TIMWE Group is a global provider of mobile engagement solutions. We ensure that mobile operators, governments and many other mobile-driven businesses increase revenue and reach, while reducing their operational costs, by delivering compelling end to end services and bespoke solutions on the cloud and on premise. 



TIMWE Group operates in 80 countries through 30 offices. Outside of our core Latin American and Middle Eastern markets, we are rapidly consolidating our position across Africa, Eastern Europe and the Asian regions.

To sustain its fast paced growth, TIMWE maintains a clear focus on new trendy technology and needs to expand its team. In that context, we are recruiting to fill the position below:

Job Title: Account Manager (M/F)

Location: Lagos

Responsibilities
Must do:
  • Manage all the Content Providers (CPs) on a daily basis;
  • Solve CPs issues and liaise with internal TIMWE /Operator's teams to solved them;
  • Responsible for delivering the CP plan;
  • Bring new CPs on board according to the defined plan;
  • Responsible for all CPs approvals with the Operator before launching a new service;
  • Responsible for defining integration timelines together with local IT team;
  • Responsible for negotiation and closing contracts;
  • SPOC for CP;
  • Defines reports for CPs.
Requirements
Must Have:
  • University Degree;
  • More than 3/ 4 years of related job experience, preferably in Media and/or Telecommunications services;
  • Knowledge of the VAS business;
  • Experience with customer management;
  • An extremely high level of communication skills to present, inform, and persuade high level internal and external customers of the company's understanding of customer needs and requirements, business development plans, strategies and actions;
  • Positive thinking and focus on problem solving;
  • Ability to work in fast paced and flexibility to adjust to a permanently changing environment;
  • Results oriented;
  • Fluency in English (mandatory).


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