Business Consultant Job at Wazobia Chops

Wazobia Chops is recruiting suitable qualified candidates to fill the position below:

Job Position: Business Consultant
Job Location: Lagos
Employment Type: Contract
Reports To: General Manager/Owner

Job Description


  • We are seeking an experienced and dynamic business consultant to oversee the daily operations of our vibrant and culturally rich restaurant establishment.
  • The ideal candidate will ensure high standards of food quality, customer service, and overall dining experience, while managing staff, coordinating with kitchen and front-of-house teams, handling financial responsibilities, and ensuring compliance with health and safety regulations.

Key Responsibilities
Operational Management:

  • Oversee daily operations, ensuring efficient and smooth service at Wazobia Chops.
  • Monitor inventory levels and order supplies as needed.
  • Ensure all equipment is functioning properly and arrange for repairs when necessary.
  • Implement and maintain health and safety standards.

Staff Management:

  • Recruit, hire, train, and supervise restaurant staff.
  • Schedule and coordinate staff shifts, ensuring adequate coverage.
  • Conduct performance evaluations and provide feedback and coaching.
  • Foster a positive and inclusive work environment that reflects the values of Wazobia Chops.

Customer Service:

  • Ensure high levels of customer satisfaction by delivering excellent service.
  • Address and resolve customer complaints in a professional and timely manner.
  • Monitor and respond to customer feedback and reviews.

Financial Management:

  • Manage budgets, control costs, and maximize profitability.
  • Analyze financial reports and develop strategies for achieving financial goals.
  • Handle cash, and credit transactions, and ensure proper accounting procedures.

Marketing and Promotion:

  • Collaborate with the marketing team to develop and implement promotional strategies.
  • Organize and oversee special events and promotions.
  • Maintain a strong online presence through social media and review platforms.

Business Development:

  • Identify and pursue new business opportunities to drive growth through events and partnerships.
  • Develop relationships with potential corporate clients, event planners, and local businesses to secure new events and partnerships.
  • Build long-term relationships with existing clients to encourage repeat business and referrals.
  • Work closely with marketing teams to promote the business as a prime vendor for events and business functions.

Menu Development:

  • Work with chefs to develop and update the menu.
  • Ensure menu items are cost-effective and meet quality standards.
  • Monitor food presentation and portion sizes.

Qualifications

  • Bachelor"s Degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Proven experience as a business consultant or in a similar role.
  • Financial acumen and experience with budgeting and financial reporting.
  • Ability to handle high-stress situations and remain calm under pressure.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in restaurant management software (e.g., POS systems).
  • Flexibility to work evenings, weekends, and holidays as needed.

Salary
N60,000 - N100,000 monthly.

Benefits:

  • Competitive salary
  • Opportunities for professional development and growth
  • A supportive and collaborative work environment.