Business Consultant Job at Wazobia Chops
Wazobia Chops is recruiting suitable qualified candidates to fill the position below:
Job Position: Business Consultant
Job Location: Lagos
Employment Type: Contract
Reports To: General Manager/Owner
Job Description
- We are seeking an experienced and dynamic business consultant to oversee the daily operations of our vibrant and culturally rich restaurant establishment.
- The ideal candidate will ensure high standards of food quality, customer service, and overall dining experience, while managing staff, coordinating with kitchen and front-of-house teams, handling financial responsibilities, and ensuring compliance with health and safety regulations.
Key Responsibilities
Operational Management:
- Oversee daily operations, ensuring efficient and smooth service at Wazobia Chops.
- Monitor inventory levels and order supplies as needed.
- Ensure all equipment is functioning properly and arrange for repairs when necessary.
- Implement and maintain health and safety standards.
Staff Management:
- Recruit, hire, train, and supervise restaurant staff.
- Schedule and coordinate staff shifts, ensuring adequate coverage.
- Conduct performance evaluations and provide feedback and coaching.
- Foster a positive and inclusive work environment that reflects the values of Wazobia Chops.
Customer Service:
- Ensure high levels of customer satisfaction by delivering excellent service.
- Address and resolve customer complaints in a professional and timely manner.
- Monitor and respond to customer feedback and reviews.
Financial Management:
- Manage budgets, control costs, and maximize profitability.
- Analyze financial reports and develop strategies for achieving financial goals.
- Handle cash, and credit transactions, and ensure proper accounting procedures.
Marketing and Promotion:
- Collaborate with the marketing team to develop and implement promotional strategies.
- Organize and oversee special events and promotions.
- Maintain a strong online presence through social media and review platforms.
Business Development:
- Identify and pursue new business opportunities to drive growth through events and partnerships.
- Develop relationships with potential corporate clients, event planners, and local businesses to secure new events and partnerships.
- Build long-term relationships with existing clients to encourage repeat business and referrals.
- Work closely with marketing teams to promote the business as a prime vendor for events and business functions.
Menu Development:
- Work with chefs to develop and update the menu.
- Ensure menu items are cost-effective and meet quality standards.
- Monitor food presentation and portion sizes.
Qualifications
- Bachelor"s Degree in Hospitality Management, Business Administration, or a related field (preferred).
- Proven experience as a business consultant or in a similar role.
- Financial acumen and experience with budgeting and financial reporting.
- Ability to handle high-stress situations and remain calm under pressure.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in restaurant management software (e.g., POS systems).
- Flexibility to work evenings, weekends, and holidays as needed.
Salary
N60,000 - N100,000 monthly.
Benefits:
- Competitive salary
- Opportunities for professional development and growth
- A supportive and collaborative work environment.
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