Business Manager Job at the Borough Lagos

The Borough Lagos - Nestled in the heart of Lagos, our boutique hotel offers unparalleled luxury and service. Whether you’re in Lagos working, relocating or traveling with your family, our boutique hotel will delight you with plush amenities with upscale décor. The Borough Lagos is already the trusted choice for the world’s leading corporations, international organizations, and discerning private clients who want to relax in the stylish comfort and feel of their own home while on a long or short stay in the Lagos area.

We are recruiting to fill the position below:

Job Position: Business Manager

Job Location: Abuja
Employment Type: Full-time

Description

• We're looking for a strategic and results-driven Business Manager to oversee our business operations, develop and implement growth strategies, and ensure exceptional customer service.
• The ideal candidate will have a strong background in business management, excellent leadership skills, and a passion for luxury home decor and furniture.
• Candidate must be a Lagos resident who is willing to relocate to Abuja.

Responsibilities

• Develop and execute business plans to achieve sales growth, revenue targets, and profitability goals
• Manage and lead a team of sales and customer service professionals
• Ensure exceptional customer service and resolve customer complaints
• Collaborate with the marketing team to develop and implement marketing strategies
• Oversee daily operations, including inventory management, logistics, and supply chain management
• Analyze sales data, market trends, and customer insights to inform business decisions
• Foster strong relationships with suppliers, vendors, and partners
• Monitor and control expenses, budgets, and financial performance
• Identify and implement process improvements to increase efficiency and productivity

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience in business management, retail management, or a related field
• Proven track record of achieving sales growth, revenue targets, and profitability goals
• Excellent leadership, management, and communication skills
• Strong analytical, problem-solving, and strategic thinking skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Passion for luxury home decor and furniture