Business Manager - Public Sector Directorate Job at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Position: Business Manager - Public Sector Directorate

Job Identification: 1657
Job Location: Jos, Plateau

Duties and Responsibilities

• Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Serve as the primary daily service contact for the clients 
• Conduct accounts reviews to track customer needs and usage trends 
• Track and maintain customer data/information 
• Initiate the development of products required to meet customer needs 
• Market the Bank’s products to meet customer needs 
• Ensure efficient service and maintenance of existing customers 
• Perform all other duties as may be assigned by the Business Manager.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Education and Experience

• Minimum Education: HND / B.Sc. in any discipline, with minimum of Upper Credit for HND and 2.2 for B.Sc 
• Minimum experience – 6 years of relevant banking (marketing/business development) experience.
• MBA/ACCA or post graduate education as added advantage