Call Center Agent Job at Berylspring Limited
Berylspring Limited is a fintech company that provides online loan to individuals is recruiting to fill the position below:
Job Position: Call Center Agent
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manages recovery of overdue loan.
- Contacting customers daily / weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Reporting accurate customers feedback daily / weekly.
Requirements
- Candidates should possess an OND / HND / B.Sc qualification with 0 - 2 years of work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Persuasive, sales / marketing and analytical skills will bean added advantage.
- Agile, Teachable and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Must have Android Phone.
Method of Application
Interested and qualified candidates should send their CV to: hr2tenportion@gmail.com using the Job Position as the subject of the email.
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