Call Center Agent (Loan Collection Officer) Job at Berylspring Limited

Berylspring Limited also known as Goharvest International Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Position: Call Center Agent (Loan Collection Officer)

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment & redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customer feedback daily/weekly.

Requirements

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years of work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable, and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will be an added advantage.
• Must have Smart Phone.

Remuneration

• Salary: N50,000 Monthly.
• Bonus: up to 17k weekly performance bonus
• Airtime and data bonus

Method of Application
Interested and qualified candidates should send their CV to: berylspringslimited@gmail.com using the Job Position as the subject of the email.

Note: For inquiries, contact us on WhatsApp via: 09127712145 .