Call Center Agent (Loan Collection Officer) Job at Berylspring Limited
Berylspring Limited also known as Goharvest International Limited is a Fintech company that provides quick loans to customers via an online process.
We are recruiting to fill the position below:
Job Position: Call Center Agent (Loan Collection Officer)
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Manages recovery of overdue loan.
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment & redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Reporting accurate customer feedback daily/weekly.
Requirements
- Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years of work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Agile, Teachable, and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales / marketing and analytical skills will be an added advantage.
- Must have Smart Phone.
Remuneration
- Salary: N50,000 Monthly.
- Bonus: up to 17k weekly performance bonus
- Airtime and data bonus
Method of Application
Interested and qualified candidates should send their CV to: berylspringslimited@gmail.com using the Job Position as the subject of the email.
Note: For inquiries, contact us on WhatsApp via: 09127712145 .
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