CHIEF OPERATING OFFICER
JOB SUMMARY
Our client, a Power Distribution company in Lagos is currently seeking the services of a “ Chief Operating Officer (COO)” to support the MD & CEO as his/her most trusted lieutenant in driving the organization’s vision, mission & values, and to set direction and achieve results for short & long term success of the organization in the eyes of all its stakeholders.
JOB RESPONSIBILITIES
- To review progress on set objectives, plans, KPIs on monthly/quarterly basis, to support top management in removal of bottlenecks, and carry out necessary course corrections as necessitated.
- To support the regulatory chief in policy advocacy, as needed on case to case basis and towards a better relationship management with regulators, government agencies and top line customers, etc.
- To engage effectively towards setting & improving systems & processes – including IT- enabled systems, automation, technological interventions, etc. necessary for the short & long term success of the organization.
- To resolve inter-departmental issues/conflicts so as to expedite decision making & execution on key action plans of the organization towards improved profitability.
- To propose and convince the Board on vital actions needed for organizational success.
- To participate in various community, customers’ and employees’ engagement forums as & when needed towards understanding their needs/expectations, creation of a world class work culture, motivation, knowledge sharing, dissemination of company’s achievements & future plans, etc.
- To participate in various other activities that would be critical (strategic or/and tactical) for this role from time to time.
- To guide & mentor various Chiefs – especially the CTO and CCO – towards development & deployment of suitable systems & processes satisfaction towards customer.
EDUCATION AND WORK EXPERIENCE REQUIREMENTS:
- An MBA in Electrical Engineering is required
- Minimum of 20 years’ experience in multiple functions of a utility or a service industry where operational excellence and technological innovations are key core competencies.
COMPETENCIES:
This ideal candidate must possess the following;
- Versatile at being both result/business-focused and people-oriented.
- A very high business acumen
- Ability to effectively communicate with Board and Senior Management.
- Ideal candidate possess empathy, fairness and good judgement on people/customer issues.
- Strong organizational and team-building skills
- Analytical and problem-solving skills
- Planning and time Management
- Effective communication and human relations skills
- Strong program management skills
- Proven ability to influence others, build consensus, and resolve conflicts
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