Chief Operations Officer (COO) Job at Sophie Michaels Consulting

Sophie Michaels Consulting your trusted partner for comprehensive and strategic HR solutions. At SMC, we believe that people are at the heart of every successful organization. Our passion lies in helping businesses unlock their full potential by maximizing the potential of their most valuable asset—their employees. Our team of HR experts is committed to excellence and staying at the forefront of industry trends and best practices. We combine deep industry knowledge with cutting-edge HR technologies to provide our clients with strategic insights, actionable solutions, and measurable results.

We are recruiting to fill the position below:

Job Position: Chief Operations Officer (COO)

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• The Chief Operating Officer (COO) plays a critical role in the strategic leadership and operational management of the law firm.
• Reporting directly to the managing partner and senior partners of the firm, the COO is responsible for overseeing various aspects of the firm's operations to ensure efficiency, profitability, and long-term success.
• This role involves leading administrative, financial, and business development functions while collaborating closely with partners and other key stakeholders.

Key Responsibilities
Strategic Planning and Execution:

• Collaborate with the managing partner and executive team to develop and implement the firm's strategic vision, goals, and objectives.
• Drive strategic initiatives to enhance the firm's competitiveness, growth, and profitability.
• Monitor industry trends and market dynamics to identify opportunities and risks.

Operational Management:

• Oversee day-to-day operations of the firm, including administrative functions, and financial management.
• Develop and implement policies, procedures, and best practices to optimize operational efficiency.
• Ensure compliance with legal regulations, ethical standards, and firm policies.

Financial Management:

• Develop and manage the firm's budget, financial planning, and reporting processes.
• Monitor financial performance, analyze key metrics, and identify opportunities for improvement.
• Oversee billing, collections, and cash flow management to maximize revenue and profitability.

Human Resources Support:

• Support HR department with recruitment, training, and development initiatives.
• To support HR team to foster a positive and inclusive work culture that promotes collaboration, diversity, and professional growth.

Business Development and Client Relations:

• Partner with firm partners and other executives to develop and execute business development strategies.
• Cultivate relationships with key clients, industry stakeholders, and referral sources to drive growth and revenue.
• Monitor client feedback and satisfaction levels to identify opportunities for service improvement and client retention.

Risk Management and Compliance:

• Implement risk management protocols and controls to mitigate legal, financial, and reputational risks.
• Ensure compliance with regulatory requirements, professional standards, and ethical guidelines.
• Develop contingency plans and crisis management protocols to address potential emergencies or disruptions.

Qualifications

• Bachelor's Degree in Law, Business Administration, Management, or related field (advanced degree preferred).
• Extensive experience in law firm management or professional services leadership roles.
• Advanced knowledge of legal industry trends, regulations, and best practices.
• Familiarity with legal technology and innovation trends.
• Ability to collaborate effectively with diverse stakeholders and build consensus.
• Strong strategic planning and execution skills.
• Proven track record of financial management and budget oversight.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive change and foster a culture of continuous improvement.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: hr.sophiemichaelconsulting@gmail.com using the Job Position as the subject of the mail.