Client Care Representative Job at Fortics Lifecare Limited

Fortics Lifecare is to be a leading healthcare holding company in Africa,developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake, to inspire and promote hope, health and total wellbeing by providing the best care for every patient through integrated clinical practice, continous education and research, delivering this service at cost-effective prices.

We are recruiting to fill the position below:

Job Position: Client Care Representative

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly skilled and experienced Client Care Representative to join our team at our healthcare facility in Lekki Phase 1.

Responsibilities

• Provide exceptional customer service to our clients
• Respond to client inquiries and concerns in a timely and professional manner
• Resolve client complaints and issues promptly
• Maintain accurate records of client interactions
• Collaborate with other departments to ensure seamless client experience

Requirements

• 1-2 years of working experience in customer service or client care
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Microsoft Office and other software applications
• Residency within Ikate, Igboefon, and its environs is mandatory.

Salary
N75,000 / Month.

Method of Application
Interested and qualified candidate should send their CV and Cover Letter to: staff-success@fortics.org using the Job Position as the subject of the mail.