Client Experience Executive / Sales Representative Job at Pixels Digital Limited

Pixels as an organization came into existence at a time when Digital Photography was barely introduced or even acknowledged. The need for instant pictures with excellent quality needed to be satisfied.

We are recruiting committed & creative talents to fill the position below:

Job Position: Client Experience Executive / Sales Representative

Job Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities


  • Identifying customer needs and taking proactive steps to maintain positive experiences.
  • Maintain an accurate and comprehensive customer database
  • Go the extra mile to engage and satisfy customers
  • Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
  • Prepare product or service reports by collecting and analyzing customer information
  • Confer with Lead, Client Experience to resolve customer complaints and dissatisfaction.
  • Participate in the development of new product marketing strategies to existing/ potential customers.

Requirements

  • Candidates should possess a Bachelor's Degree in Marketing, Communications, Advertising, Business Management, or a related field.
  • At least 2 years of experience as a customer experience executive, or a similar customer support role.
  • Extensive experience in gathering and interpreting customer experience information. Proficiency in MS Office, as well as CRM software.
  • Exceptional interpersonal skills and a client- centered approach.
  • Great organizational and time management abilities.
  • Superb communication, collaboration, and problem-solving skills.

Salary
N50,000 / month.

Method of Application

Interested and qualified candidates should send their CV to: pixels.hr1@gmail.com using the Job Position as the subject of the mail.