Client Relations & Executive Assistant Job at Workforce Group
Workforce Group - Our client in the hospitality sector is recruiting to fill the position below:
Job Position: Client Relations & Executive Assistant
Job Location: Alausa Ikeja, Lagos
Employment Type: Full-time
Job Description
- As the Client Relations and Executive Assistant, you will play a pivotal role in providing comprehensive support to the executive team while ensuring exceptional customer service experiences for our clients.
- This role requires a proactive individual with strong organizational skills, excellent communication abilities, and a passion for delivering high-quality service in the travel industry.
Responsibilities
- Manage and maintain executives' calendars, scheduling appointments, meetings, and travel arrangements.
- Act as a liaison between executives, departments, and external stakeholders, ensuring effective communication and coordination.
- Handle confidential and sensitive information with discretion and professionalism.
- Conduct research and compile data to support decision-making processes.
- Prepare and distribute correspondence, memos, reports, and presentations as needed.
- Assist in organizing company events, conferences, and team-building activities.
- Serve as the primary point of contact for customer inquiries via phone, email, and in person.
- Assist clients in booking travel arrangements, including flights, accommodations, and activities, ensuring accuracy and timely completion.
Requirements and skills
- Proven experience as a Personal Assistant, Customer Service Representative, or similar role.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills, including active listening.
- Discretion and confidentiality in handling sensitive information.
- Proficiency in MS Office and familiarity with travel booking systems/software.
Salary
N150,000 - N200,00 / Month.
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