Client Solutions Manager

Qratt is a client focused branding and media communications agency that specializes in corporate branding, media production and communications. we provide innovative solutions with a goal to boost your sales bottom line and increase your customer engagement.

We are recruiting to fill the position below:

Job Position: Client Solutions Manager
Job Location: Nigeria
Job Function: Advertising, Business Development, Customer Service
Industry: Marketing and Advertising

Job Description

• We are looking for a Client Solution Manager to act as the liaison between our agency and the clients
• Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.
• To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas
• You will use your communication skills to cultivate strong relationships with customers, from the first contact until you close the deal
• You will also ensure proper after-sales service
• If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you
• Ultimately, you will boost sales and contribute to our long-term business growth.

Responsibilities

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential clients through cold calls and emails
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the CEO
• Stay up-to-date with new products/services and new pricing/payment plans

Requirements

• Proven 4 - 5 years’ work experience as a Client Solution Manager in a digital agency, Sales Account Manager or similar role.
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g. Salesforce)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations
• B.Sc Degree in Marketing, Business Administration or relevant field.