Collections Officer Job at PalmPay

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: Collections Officer

Job Location: Ogba - Ikeja, Lagos
Job Type: Contract

Role Summary


  • We are looking for a collections officer to assist with the collection of outstanding overdrafts.
  • The collections officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.
  • To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
  • A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

 Responsibilities

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.

Required Skill Set
Must Haves:

  • B.Sc, HND or an ND holder in Accounting, Business Management, or a similar field.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Desired:

  • Previous experience working as a Collections Officer.

Salary
N90,000 Monthly.

 



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