Contact Center Agent Job at Bukka Hut Restaurant

Bukka Hut Restaurant is a fast-growing organization with almost 20 outlets in Lagos and care greatly about our staff. Beyond hospitality, Bukka Hut thrives as a people-centric brand with a laser focus on championing people empowerment initiatives. We like to view our business sectors as channels used to transform the lives of our stakeholders. This stems from our internal workforce to the community we operate in.

We are recruiting to fill the position below:

Job Position: Contact Center Agent

Job Locations: Lekki (Jakande, Ilasan, Ikota), Lagos
Employment Type: Full-time

Responsibilities

• Make outbound calls and receive inbound calls.
• Take customer orders, process them, and follow up with them.
• Provide exceptional customer service and ensure customer satisfaction.
• Handle customer complaints or inquiries.
• Provide customers with needed information and support.
• Save customers' information in the company database.

Requirements

• Candidates should possess an OND in any field.
• Minimum of 1 year of work experience in customer service.
• Good communication skills (Verbal and written)
• Must reside with Lekki Phase I and its environment.

Salary
N65,000 - N70,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using "Contact Center Agent" as the subject of the email.