Contact Center Agent Job at Bukkha Hospitality Limited
Bukkha Hospitality Limited (BHL or the Company), trading as Bukka Hut, is a fast-food restaurant with outlets located in Lekki Phase 1, Chevron Drive, Ikota, Ikoyi, Festival Mall - Festac, Gbagada & - MMA2 - Ikeja, Osolo Way, all in Lagos. We serve your favorite Nigerian meals, Bukka style, in a comfortable and hygienic environment.
We are recruiting to fill the position below:
Job Position: Contact Center Agent
Job Location: Jakande - Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Take and process customers' orders.
- Seize opportunities to upsell products when they arise.
- Respond to the needs of customers and provide personalized service.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
Requirements
- Candidates should possess minimum of an OND qualification with 0 - 2 years of relevant work experience.
Required Skills:
- Strong communication, both written and verbal
- Exceptional interpersonal and rapport building skills
- Strong time management and organizational skills
- Great active listening skills
- Computer literacy
- Previous experience in a customer support role will be a plus.
Salary
N50,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: careers@bukkahut.com using "Contact Center Agent" as the subject of the mail.
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