Contact Center Loan Recovery Agent Job at MK Trend Limited
MK Trend Limited - Our client, a Fintech Company, is recruiting to fill the position below:
Job Position: Contact Center Loan Recovery Agent
Job Location: Allen Avenue, Ikeja, Lagos
Employment Type: Full-time
Job Description
- The role involves Calling Customers via phone calls to recover loans. It is an in-office Role.
- Work Days: Mondays -Fridays, but in a month you are expected to work Two Saturdays and Two Sundays with days for Off which is paid as overtime.
- Age Bracket: 20-25 Years
Responsibilities
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills via phone calls.
- Advising customers on their payment options and suggesting methods of payment.
- Responding to customer queries.
- Maintaining customer payment records.
- Negotiating suitable payment plans.
- Instituting legal action when customers fail to pay their debt.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
Requirements
- OND / HND / NCE.
Salary
- N80,0000 - N90,000 / Month (Basic Salary is N50,000 +Transport Allowance +Feeding Allowance +Overtime Pay +Commission + Performance Bonus ).
- Kindly Note that your Salary is not based on Target.
- Other Bonus Include HMO Pension.
Note
- Proximity to job location is very important. So offer is open to all applicants who reside around Ikeja and its environs
- The interview will be conducted physically which is A face to Face Oral Interview, and will not be conducted virtually. Also Note, There is No provision For Accommodation.
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