Contact Centre Agent Job at Kennedia Consulting

Kennedia Consulting is a cost-effective and professional HR Service firm in West Africa region. We are a company that provides qualitative consulting and outsourcing services to our esteemed clients and have continuously kept ourselves “ahead of the  curve”. Our innovative solutions run across areas of Personnel Outsourcing, Recruitment, Training, Business Process Outsourcing (BPO) & Taxation Services.

We are recruiting to fill the position below:

Job Position: Contact Centre Agent
Job Location: Victoria Island, Lagos

Job Summary

• We are currently seeking for qualified and enthusiastic people with a vibrant and excellent communication skills to be the friendly voice of our company.

Responsibilities 

• Handle inbound and outbound customer calls with professionalism and efficiency.
• Resolve customer inquiries, issues, and complaints with a positive attitude.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve overall customer satisfaction and performance targets.

Requirements

• BSc ( 2;2 only) in any field
• Not older than 26 years of age at the time of application
• Good communication skills
• Proficiency with MS Suites
• Eloquent and Smart attitude to work.

Salary
N85,000 - N140,000 per month.

Method of Application
Interested and qualified candidates should send their CV to: recruitment_kcl@outlook.com using "Contact Centre Agent" as the subject of the mail.