Customer Acquisition Executive (Hausa Speaker) Job at Jiji.ng

Jiji is the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals.That's why now, to be of even more use, the company needs talented and motivated people.

We are recruiting to fill the position below:

Job Position: Customer Acquisition Executive - Hausa Speaker

Job Location: Ilupeju, Lagos
Employment Type: Full-time
Work Mode: Hybrid

Responsibiities
The following are some of the duties you will be working on and responsible for:

• Answer questions about products and services offered by the company.
• Cold calling and prospecting new customers
• Ensure adequate information is provided to prospective customers.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and bookings while noting all useful information.
• Ask questions to understand customer requirements in order to create a booking.
• Enter and update customer information in the database.
• Appropriate handling of angry customers to preserve the company’s reputation.
• Following up, tracking and directing customers.
• Any other role as assigned by the supervisor.

Requirements
We believe that you will succeed better if you possess the following:

• First Degree or it`s equivalent in a relevant discipline.
• 0-2 years of experience in Telemarketing/Telesales
• Fluent in the speaking of Hausa Language
• Experience in sales and knowledge of consumer behaviors
• Must have keen attention to detail, high level of integrity and logically sound
• Ability to convince others and explain information in clear terms
• Excellent problem-solving and analytical thinking
• Proficient in the use of microsoft office package
• Professional Certification in Telemarketing is an advantage.