Customer Care Agent Job at Superior pharmaceuticals

Superior pharmaceuticals started in Florida, United States 2004 as a retail pharmacy under the name of Superior Pharmacy of Temple Terrace. It grew rapidly and within three years, it was well known and respected in the community and within its peers. It served the community well since its inception till 2011 when it relocated to Nigeria. Our goal is to deliver high-quality, affordable, and life-saving generics to our citizens. It is our commitment and contracts with our patients and we will not waiver nor follow any shortcuts to achieve this goal. We want to build trust and a relationship withour partner and our patients.

We are recruiting to fill the position below:

Job Position: Customer Care Agent
Job Location: Ajao Estate, Lagos
Employment Type: Full-time

Job Description

• We are seeking meticulous and adaptable customer care agents who will interact with customers on behalf of our organization.
• In this role, you will be required to attend to all customer inquiries, interacting with customers and providing them with information in response to their inquiries about our products, in a friendly, polite, professional and timely manner.
• You will prepare product and customer reports by gathering data collected during customer interactions.
• Based on these feedbacks, you will give recommendations to the company to help improve our customers’ experiences.
• Successful candidate should be passionate about building sustainable business relationships and providing outstanding customer service at Superior Pharmaceuticals Limited.

Requirements

• B.Sc / HND (Biological Sciences or Human / Animal health sciences)
• No previous work experience required
• Time-management and multi-tasking skills
• High integrity index
• Great communication skills
• Soft spoken with excellent diction
• Attentiveness and patience
• Computer literate with proficiency in Microsoft Office Suites
• Must live within Ajao Estate and its environ.

Method of Application
Interested and qualified candidates should send their CV to: infinityopps@gmail.com using the Job Position as the subject of the email.

Note: Only shortlisted candidates will be contacted.