Customer Care Officer Job at Kedi Healthcare Industries (Nigeria) Limited

KEDI Healthcare Industries (Nigeria) Limited is a leading reputable multinational company that deals with herbal medicine. Would you like to enhance your career and reach your potential? Are you keen to join a dynamic and energetic team? If you are determined to succeed, here is where you belong.

We are recruiting to fill the position below:

Job Position: Customer Care Officer

Job Location: Ikoyi, Lagos
Employment Type: Full-time
Expected to Resume: July 2023.

About the Job

• Acting as a liaison between the company and customers, interacting with customers and attending to customers’ inquiries, requests, complaints and feedbacks timely, documenting all inquiries, requests, resolutions, and follow-up tasks and providing excellent customer service.

Who You Are

• You have a Bachelor’s Degree in Business Management, Finance, Public Relations, Mass Communication, Sociology, Media Studies & Marketing or a related field.
• You have a minimum of one (1) year of relevant work experience in customer service field.
• You are proficient in Windows and MS office/high level of Excel.
• You possess empathy, excellent interpersonal and communication skills, problem-solving skills, strong organizational and analytical skills and multi-tasking ability.
• You are fluent in spoken and written English, speak at least one native language is a plus.
• You are either base in or willing to relocate to Lagos State.

Method of Application
Interested and qualified candidates should apply by writing and attaching a detailed Resume with a valid Phone number to: hr@kedihealth.com using the Job Position as the subject of the mail.

Note

• Interview will be conducted at our Head Office (Ikoyi,Lagos).
• Multiple applications will lead to disqualification.
• Only shortlisted candidates will be contacted. Tel: 01-2933125.