Customer Care Officer Job at Prixair

Prixair comprises of Prixair Hotels, Prixair Catering, Prixair Properties, Prixair Studio and Flames Restaurant. We are the leading hospitality company, spanning the lodging sector from luxurious full-service hotels to extended-stay suites. Prixair Group offers business and leisure travellers the finest in accommodations, service, amenities and value. Prixair Group is dedicated to continuing its tradition of providing exceptional guest experiences.

We are recruiting to fill the position below:

Job Position: Customer Care Officer
Locations: Abuja (FCT) & Lagos

Key Responsibilities

• Handle customer inquiries, concerns, and feedback through phone, email, or in-person communication.
• Maintain and improve customer satisfaction levels through effective communication.
• Accurately documenting customer interactions and updating relevant databases.
• Ensuring timely resolution of issues and checking customer satisfaction.

Key Skills

• Excellent communication skills: Ability to clearly explain information, actively listen to customer concerns, and maintain a professional demeanour
• Problem-solving abilities: Analyzing customer issues, identifying root causes, and finding effective solutions
• Preferably female for gender Balance.

Method of Application
Interested and qualified candidates should send their updated CV to: wonder.akpeki@lvpgroup.net using the Job Position as the subject of the mail.