Customer Care Representative Job at LEAM Consulting
LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.
We are recruiting to fill the position below:
Job Position: Customer Care Representative
Job Location: Bodija, Ibadan - Oyo
Employment Type: Full-time
Job Responsibilities
- Manage incoming phone calls and messages.
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.
- Confirm laundries and inspect the quality of wash and fold, wash and iron and drycleaning.
Requirements
- OND / HND / B.Sc in any relevant field.
- Minium of 1 year of experience as a customer representative or any related role.
- Experience working in a laundary company or hospitality sector is an added advantage.
- Relationship management skills and openness to feedback.
Salary
N70,000 - N80,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to : recruitment@leamconsulting.com using Job Position as the subject of the email.
Note: For inquiries, send a WhatsApp message to: 09022167744.
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