Customer Care Representative Job at Pinkaso General Printing Limited
Pinkaso General Printing Limited with its headquarters in Area 10 Garki, Abuja has recently opened up a branch in Anifowose, Lagos and urgently seeks to fill the position below:
Job Position: Customer Care Representative
Job Location: Lagos
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
How to Apply
Interested and qualified candidates should forward their CV to: hrpinkasoprintingltd@gmail.com using the "Job title" as subject of the email.
Note: Only qualified individuals will be called upon
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