Customer Relations Officer Job at WaschePoint Limited

WaschePoint is equipped with state-of-the-art facilities such as high-efficiency washers and dryers supported by advanced technology to make clean laundry less of a chore and an alteration unit manned by well-experienced tailors to tackle fabric faults. Our avant-garde facility has a cozy lounge, fully air-conditioned laundry rooms, do-it-yourself laundry service, coffee/juice bar, free Wi-Fi, spacious parking lot, customers are sure to have an enjoyable and relaxed washing experience while they get their laundry done.


We are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Warmly welcome customers and potential clients
  • Accurately note important information and instruction stated by customers
  • Manage transactions with customers using garment booking tickets and cash registers
  • Answer inbound calls and initiate outbound calls professionally
  • Attract potential clients by responding to calls and text about company's product and services
  • Resolve customer's complaints and grievances by providing relevant information
  • Sorting of garments
  • Tagging garments

Educational Qualifications / Requirements

  • HND / B.Sc
  • 1-2 Years of experience
  • Must have completed NYSC

Skills:

  • Effective Communication
  • Active Listening
  • Time Management
  • Positive Attitude
  • Empathy
  • Patience and Flexibility
  • Problem-solving
  • Conflict Resolution
  • Relationship Building

Method of Application
Interested and qualified candidates should send their CV to: hr@waschepoint.com "Customer Relationship Officer" using the Job Position as the subject of the mail.



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