Customer Relationship Officer (CRO) Job at Magna Expert

Magna Expert is your trusted partner for all your study visa needs! We provide a comprehensive range of visa services to students who wish to study in Canada, UK, US, and Australia. Our services include student visa, work visa, permanent residence, PNP, and tourism visa. We strive to become a leading study visa service provider in Canada, UK, US, and Australia by delivering exceptional services that exceed our clients’ expectations.

We are recruiting to fill the position below:

Job Position: Customer Relationship Officer (CRO)

Job Location: Lagos

Job Description

• Call and follow up on leadsleads to Market and sell the company’s products and services.
• Act as point of contact for complaints and escalate issues as appropriate.
• Help sales team up-sell or cross-sell services and products.
• Followthrough to know customer concerns are taken seriously
• Build long-term relationships with new and existing customers.
• Convert leads to sales.
• Set sales and revenue targets and work diligently to meet them.
• Collaborate with internal teams to address customers’ needs.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 1 - 3 years of relevant work experience.

Skills:

• Excellent Communicator
• Great interpersonal Skills
• Good Emotional Intelligence
• Good customer sympathy
• Excellent Research Knowledge
• A critical and creative thinker.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: hr@magnaexpert.com using the Job Position as the subject of the email.