Customer Relationship / Sales Associate Job at

The Kiddies Store is recruiting suitable candidates to fill the position below:

Job Position: Customer Relationship / Sales Associate

Job Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

• Welcome customers as they enter the store and help them find what they need by sharing information about products and making recommendations.
• Reach your sales goals by encouraging customers to buy products and suggesting additional items they might like.
• Use social media like Instagram, Facebook, and WhatsApp to show off products, answer questions from customers, and attract more visitors to the store.
• Handle sales transactions using the cash register, keep track of inventory, and ensure orders are processed correctly and quickly.
• Make sure products are displayed nicely and organized according to the store's guidelines, and help with creating appealing product displays.
• Provide support after customers make a purchase, resolve any complaints, and ensure they have a great shopping experience.
• Work closely with the Store Manager and your teammates to keep the store running smoothly and achieve store goals.
• Help manage stock by restocking items and keeping everything organized on the sales floor.

Key Requirements

• Ordinary National Diploma (OND) in Business Administration, Marketing, or any related field.
• Minimum of 1-2 years of sales experience, preferably in retail or children’s wares.
• Proficient in using social media platforms for business promotion.
• Basic knowledge of point-of-sale (POS) systems and other retail technologies.
• Strong communication and interpersonal skills.
• A passion for customer service and working with children’s products.

Skills:

• Ability to create engaging social media content.
• Experience in retail marketing or promotions.
• Familiarity with modern technology.

Method of Application
Interested and qualified candidates should send their CV to: lennfidelys@gmail.com using “Customer Rep/Sales Associate” as the subject of the email.