Customer Representative Job at LEAM Consulting

LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the position below:

Job Position: Customer Representative

Job Location: Akala Express, Ibadan - Oyo
Employment Type: Full-time

Job Brief

• As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery.

Job Responsibilities

• Manage incoming phone calls and messages.
• Identify and assess customers’ needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.

Requirements

• Candidates should possess an HND/B.Sc in any relevant field.
• Minium of 1 year of experience as a customer representative or any related role.
• Experience working in a logistics company.
• Relationship management skills and openness to feedback.

Salary
N70,000 / Month.

Method of Application 
Interested and qualified candidates should send their CV to: recruitment@leamconsulting.com using Job Position as the subject of the mail.

Note: For more information, WhatsApp: 09022167744.