Customer Service Assistant Job at College Migration

College Migration is an artificial intelligence website that allows applicants automatically pick institutions, and select a course, we have over 1000 institutions across Canada, the UK, the USA, Poland, and Australia. with these AI websites, applicants get automated responses directly from the universities or colleges, reading admission acceptance or rejection within the 2-4days.

Our study route is the fastest and most reliable way for you and your family to relocate anywhere in the world.Plus, our services come with no hidden charges and we offer 50% scholarships on tuition fees - making it easier for you to achieve your dreams. Yea Learn more about how College Migration can help you migrate with ease today!

We are recruiting to fill the position below:

Job Position: Customer Service Assistant

Job Location: Lagos

Job Description

• We are looking for experienced Customer service personnel with Technical support

Responsibilities

• Act as Goto Person between customers and the company regarding After Sales Service (Sales and Technical).
• Experience with Email communication, customer relation softwar
• Follow up on customers' inquiries and issue resolution.
• Follow up and improve onboarding process on customer projects.
• Develop and sustain customer loyalty.
• Work with various Team Leads to address customer issues.
• Manage our Customer Support Channels.

Qualification, Skills & Experience

• B.Sc / HND in any discipline from a recognized institution
• At least 2 years of relevant work experience.
• Must be an expert in IT especially excel
• Must be able to draft proposals for multinational organizations
• Must be able to deal with multinational organizations
• Must Reside in Lagos.

Salary
N80,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: Career@givenbizprevarsity.org.ng using the Job Position as the subject of the email.