Customer Service Assistant Job at College Migration

College Migration is an artificial intelligence website that allows applicants automatically pick institutions, and select a course, we have over 1000 institutions across Canada, the UK, the USA, Poland, and Australia. With these AI websites, applicants get automated responses directly from the universities or colleges, reading admission acceptance or rejection within the 2-4 days.

We are recruiting to fill the position below:

Job Position: Customer Service Assistant

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for experienced Customer service personnel with Technical support.

Responsibilities

• Act as Go-to Person between customers and the company regarding After Sales Service (Sales and Technical).
• experience with Email communication, customer relation software
• Follow up on customers' inquiries and issue resolution.
• Follow up and improve onboarding process on customer projects.
• Develop and sustain customer loyalty.
• Work with various Team Leads to address customer issues.
• Manage our Customer Support Channels.

Qualifications, Skills & Experience

• B.Sc / HND in any discipline from a recognized institution
• At least 2 years of relevant work experience.
• Must be an expert in IT especially excel
• Must be able to deal with multinational organizations
• Must be able to draft proposals for multinational organizations
• Must reside in Lagos.

Salary
N960,000 Annually.

Method of Application
Interested and qualified candidates should send their CV to: Career@givenbizprevarsity.org.ng using the Job Position as the subject of the email.