Customer Service / Billing Representative Job at Outreach Medical Services

Outreach Medical Services is a group of hospitals offering affordable care to women and children across Nigeria.

We are recruiting to fill the position below:

Job Position: Customer Service / Billing Representative

Job Location: Festac / Okota - Lagos
Employment Type: Full-time


Responsibilities

  • Bill prearation.
  • Handle cash and HMO transactions.
  • Effective communication with clients at every encounter.
  • Ensure full understanding and management of client requirements and identification of further opportunities with the client.
  • Electronic medical records management.
  • Appointment booking and management manually and electronically.
  • Hospital billing and payment collection.
  • Ensure smooth relationship between the hospital and other stakeholders in our eco system.
  • Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
  • Document Management.
  • Medical Records filing and management.
  • Ensure welfare of all Patients.
  • Proper documentation and handover of daily activities.
  • Filling all registers and sending reports per shift.
  • Monitoring and control of all office stationery.
  • Administering Customer Service surveys to all clients.
  • Ensuring excellent Patients’ Experience for all patients

Qualifications

  • Interested candidates should possess a Bachelor's Degree with 2-5 years of experience.

Salary
N65,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: outreachmedicalservice@gmail.com using the Job Position as the subject of the email.



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