Customer Service Executive Job at Lington & Bernie Consulting Limited

Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas industry as well as banks and financial institutions in the areas of human resources placement and management, human resources consulting services, tax administration and payroll services as well as oil and gas fiscal and contractual terms advisory services.

We are recruiting to fill the position below:

Job Position: Customer Service Executive

Job Location: Oshogbo, Osun
Employment Type: Full-time

Job Summary

• We are seeking a Customer Service Executive with proven experience in online marketing and working with Online Travel Agencies (OTA).
• The ideal candidate will be responsible for delivering exceptional customer service while leveraging online platforms to drive engagement, sales, and brand visibility.

Key Responsibilities

• Provide excellent customer service through various communication channels.
• Manage relationships with online travel agencies (OTA) to maximize visibility and sales.
• Assist customers with inquiries, bookings, and issue resolution in a professional manner.
• Support online marketing campaigns to promote services and enhance customer engagement.
• Monitor customer feedback and ensure continuous improvement in service delivery.
• Collaborate with the marketing and sales teams to achieve business objectives.

Requirements

• Bachelor’s degree or equivalent qualification in related field is an added advantage.
• Proven customer service experience, preferably in the travel and hospitality industry.
• Hands-on experience with Online Travel Agencies (OTA) platforms.
• Strong knowledge of online marketing strategies and digital tools.
• Excellent communication and interpersonal skills.
• Problem-solving attitude and ability to work under pressure.

Method of Application
Interested and qualificated candidates should send their CV to:  oluwaseyi.oloidi@lingtonandbernie.com using "Customer Service Executive – OTA & Marketing" as the subject of the mail.