Customer Service Officer

City of Hope Hospital is a leading healthcare. In line with our growth plan, we are currently recruiting to fill the position below in our sister company in Port Harcourt:

Job Position: Customer Service Officer
Job Location: Port Harcourt, River

Job Description

• We are seeking a highly-skilled and self-motivated front office worker to join our growing company. In this position, you will play a key role by performing various administrative and clerical tasks.
• You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.
• Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Duties and Responsibilities

• Greet clients and set a positive office atmosphere.
• Answer the phone, take messages, and redirect calls to appropriate offices.
• Organize and maintain files and records; update when necessary.
• Create and maintain updated documents and spreadsheets.
• Oversee sorting and distribution of incoming mail.
• Prepare outgoing mail (envelopes, packages, etc.).
• Operate office equipment, such as photocopier, printers etc.
• Organize bookkeeping and issue invoices/checks.

Requirements and Qualifications

• Bachelor's Degree in Business Administration or related field.
• 3 years’ experience in similar role
• Excellent typing skills with experience taking dictations a plus.
• Solid knowledge of Microsoft Office.
• Outstanding communication skills.
• Great organizational and multitasking abilities.