Customer Service Representative
Buylesser Marketplace, is currently recruiting qualified candidates, to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Job Description
- Phone calls
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Opens customer accounts by recording account information.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer records by updating account information.
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