Customer Service Representative at Whole Health Desk

Whole Health Desk, invites applications from suitably qualified candidates for the position below:

Job Position: Customer Service Representative
Job Location: Lagos

Job Description

• Whole Health is currently looking for skilled, proactive, and motivated individuals in Lagos. We want someone to play an integral role in our team by becoming our newest Customer Care Representative
• We offer a friendly and dynamic workspace where you can truly fulfil yourself
• This is a great opportunity for candidates seeking a challenging and rewarding role!

The successful candidate will be required to:

• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsibilities

• Discuss goods or services information with customers or patrons.
• Maintain financial or account records.
• Respond to customer problems or complaints.
• Execute sales or other financial transactions.
• Provide notifications to customers or patrons.
• Refer customers to appropriate personnel.
• Calculate costs of goods or services.
• Collect deposits, payments or fees.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Promote products, services, or programs.

Qualifications

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Service Orientation - Actively looking for ways to help people.

Additional Information

• This position offers an excellent opportunity to contribute to the success of a flourishing business. If your profile meets the aforementioned criteria, we would be pleased to have you on board!

Interested and qualified candidates can also send their Applications and CV's to: recruitment@wholehealthdesk.com.ng
Note

• We welcome and encourage applications from individuals of all groups, regardless of race, colour, gender, religion, sexual orientation, age, family status, ethnicity, political beliefs or affiliation, or other protected category.
• We thank all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted.