Customer Service Representative Job at Beulah Pharmaceutical Chemists Limited

Beulah pharmaceutical chemists Limited; it is a business of retail pharmacy as well as wholesale of drugs. while; Beulah medical laboratory services Ltd is a medical centre newly built and equipped with modern technology to complement our comprehensive laboratory services and provide care in all fields of health care. This medical laboratory is designed and built to the standards of the World Health Organization. The main laboratory is equipped with the most modern and technology driven such as; Haematology Analyzer, Electrolyte Analyzer, Auto Chemistry Analyzer. Immunoassay Analyzer which qualify us to rest test in; Haematology, Pathology, Serology, Hispathology, Immunoassay, Microbiology. Other extra equipment includes the E. C. G Machine that elicits disorder of the brain. An ECG Machine equipped with ergo metric bike with all parameters in place to detail heart function both at rest and after exercise.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Akoka, Lagos
Employment Type: Full-time

Duties
Duties are as follows:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that you can answer questions.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification with 1 - 4 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: Davidtobi25@gmail.com using the Job Position as the subject of the