Customer Service Representative Job at Chef Eros & Co
Chef Eros & Co is a certified food brand that is fully integrated in cooking, baking, mixology, shopping and catering through subsidiaries that bear the needs of their target audience in mind. We are a true touch of Nigerian Luxury.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Knowing our products inside and out so that you can answer questions.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Candidates should possess an OND / HND / B.Sc Degree with 2 - 4 years of relevant work experience.
He/She must have:
- Problem-Solving Skills
- Clear Communication
- Friendly Attitude
- Empathy
- Business Acumen
- Product/Service Knowledge
- Product/Service Knowledge
- Strong Time Management.
- Ability to work under pressure.
- Effective use of polite phrase and know how to seal order.
Salary
N50,000 - N60,000 Monthly.
Method of Application
Interested and qualified candidates should forward their CV to: humancapitalmgt@cheferos.co using the Job Position as the subject of the email.
Or
Submit in person to Chef Eros & Co on Thusdays by 10am at:
14B, Kafayat Abdulrazaq Street,
Off Fola Osibo Road, Lekki Phase 1,
Lagos State.
Note: Interested candidate must live close to Lekki Phase 1 or Island.
Similar Jobs
- Client Service Officer Job at Clini-Rad Consults
- Cashier Job at St. Dominic Catholic Hospital
- Customer Experience Representative Job at Golden Fleet Logistics
- Customer Service Representative Job at Livvy's Twist Cake Company
- Ongoing Recruitment at Personal Trust Microfinance Bank
- Job Openings at Brooks Advisory Services Limited
- Customer Success Associate Job at Dataleum
- Customer Service Representative Job at Brooks Advisory Services Limited
- Office Admin / Customer Service Officer Job at LEAM Consulting Limited
- Customer Service Representative II Job at Fixcenter Service Limited