Customer Service Representative Job at Evan-Nat Nigeria Limited

Evan-Nat Nigeria Limited is looking to recruit suitably qualified candidates to fill the position below:

Job Position: Customer Service Representative

Job Location: Edo

Job Description

• Maintaning a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• General education HND / B.Sc or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Method of Application
Interested and qualified candidates should send their CV to: info.evannatnigltd@gmail.com using the "Job Title" as the subject of the email.

Note: Only Benin / Edo state base applicants are encouraged to apply and will be considered if meet requirements.