Customer Service Representative Job at GUO Transport Company Limited

GUO Transports is a leading Transport and Logistics Company looking for smart and hardworking individuals to join her team towards the growth of the organization.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja, Lekki - Lagos
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Ensure customer satisfaction and provide professional customer support.

Salary
N60,000 - N70,000 /  month.

Method of Application
Interested and qualified candidates should send their CV to: divine.onyido@guotransport.com.ng using "Application for Customer Service Representative" as the subject of the email.

Note: If you reside within Lekki Phase 1 or Ikeja you can apply.