Customer Service Representative Job at HRLeverage

HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations.As a premium professional HR Boutique firm domicile in Africa, with our global partners, we leverage on technology in providing a one-stop human resources services to various industries in terms of Staffing, Outsourcing, Executive search and recruitment, HR advisory, HR4SMEs, Expatriate management.

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Core Responsibilities

• Addressing customer questions about products, services and orders.
• Identifying and resolving customer issues in a timely and efficient manner.
• Offering accurate and helpful information to customers.
• Taking and processing customer orders, ensuring accuracy and timely fulfillment.
• Keeping accurate records of customer interactions and transactions.
• Identifying opportunities to recommend additional products or services to customers.

Requirements

• Must have a Bachelor's Degree in communications or any other related field
• Should have at least 2 years of experience as a customer service representative
• Experience in a retail environment will be an added advantage
• Must stay in Ikoyi or its' environs (Onsite role)
• Excellent communication and time management skills

Salary
N150,000 Monthly.

Method of Application
Interested and qualified applicants should send their CV to: resume@hrleverageafrica.com using the Job Position as the subject of the email.