Customer Service Representative Job at Nirvana Synergy
The Nirvana Synergy Company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Employment Type: Full-time
Reports To: The supervisor
Job Overview
- The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.
Responsibilities and Duties
- Managing incoming calls and customer service inquiries.
- Closing sales that will develop into return customers and new customers.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identifying and assessing customers' needs to achieve satisfaction.
- Meeting personal/customer service team sales targets and call handling quotas.
Job Requirements
- Must be a good team player
- Must possess good character traits and personality
- Must have at least 2 years of experience as a customer service representative
- Must have communication and presentation skills
- Must have the ability to multi-task, prioritize, and manage time effectively
- Must have customer orientation and ability to adapt/respond to different types of characters
- Must have at least OND
- Must live within Okota/Ago/Isolo and environs
Salary
N60,000 per month.
Method of Application
Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Position as the subject of the mail.
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