Customer Service Representative Job Vacancies at Macho Nigeria Limited

Customer Service Representative Job Vacancies at Macho Nigeria Limited

Macho Nigeria Limited is currently recruiting to fill the position of a Customer Service Representative
Position: Customer Service Representative
Location: Lagos
Basic Duties 

• Investigate customer issues with 3rd party partners and brands to a satisfactory conclusion.
• Deal with and respond to all customers contact received by phone, email and web in a professional manner within agreed service levels.
• Process customer refunds using website back end system.

• Provide a friendly, efficient and professional customer service experience using phone, email and the web.
• Produce reports as requested using relevant systems.
• Provide operational, administrative and analytical support to the E-Commerce Operations Manager and any ad hoc tasks that arise within a busy e-commerce environment.

Method of Application
Interested and qualified candidates should forward their detailed CVs to:machonigerialimited@yahoo.com with the subject “CUSTOMER SERVICE REPRESENTATIVE”.

Deadline 21st May, 2014