Customer Service & Transaction Specialist Job at Furex Technologies
Furex, a cryptocurrency and gift card exchange company is recruiting suitable candidates to fill the position below:
Job Position: Customer Service & Transaction Specialist
Job at Location: Lekki-Ajah, Lagos
Employment Type: Full-time
Department: Customer Service
Work Structure: Rotational Work Shift Structure
Job Summary
- The Customer Relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.
Job Functions
Bitcoin Account Management:
- Monitor and Supervise Transactions
- Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
- Generating and Manage Reports
Giftcard Transaction Specialist Unit:
- Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
- Trading Gift cards daily
- Generating and Manage Reports
Finance Unit:
- Monitor Day to Day operations in the department
- Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
- Validate Withdrawals of and for Customers
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Ensure Cashflow is stable
- Process timely payments for all Clients
- Generating and Manage Reports
Requirements
- Interested candidates should possess an OND, HND, or B.Sc Degree with 0-1 year experience.
- Experience reconciling accounting figures and financial records
- Ability to identify errors
- Appropriate handling of sensitive information
- Ability to work to deadlines
- Team player with the ability to work with multiple parties
- Intermediate to advanced computer software skills, including Excel and Accounting packages
- High level of attention to detail
- Excellent written and verbal communication skills
- Strong client relationship management and customer service skills
- Candidates must reside around Lekki-Ajah.
Salary
N70,000 - N90,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: hr@myfurex.co using the Job Position as the subject of the email.
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