Customer Support Officer Job at CelTrack Security Tech Limited

Celtrack Security Tech Limited provides smart GPS tracking system, immobilizer, car dash video camera, anti smash glass protection and CCTV security services for both homes and offices. With our products, our customers are guaranteed peace of mind knowing our services are trusted to secure their vehicle, properties and loved ones.

We are recruiting to fill the position below:

Job Position: Customer Support Officer
Job Location: Gwarimpa, Abuja (FCT)
Employment Type: Nysc

Responsibilities

• Respond promptly and effectively to incoming customer enquirers through our various channels ( phone and social media)
• Receive and manage all product and service complaints by clarifying the customers complaint, identifying the cause of the problem and provide solution
• Document and escalate all customers issues
• Follow up on customers
• Provide product and service information to customers
• Build and develop customer relationship
• Achievement of individual monthly KPI

Requirements

• Candidates should possess a Bachelor's Degree
• 0 - 1 year of relevant work experience.
• Should be Female NYSC member
• Must live within Gwarimpa, Kubwa, Dawaki, Lifecamp, Utako, Mpapa
• Must be sales driven
• Good communication skills
• Willing to learn and develop

Method of Application
Interested and qualified candidates should send their CV to: welcome@celtrack.ng using the Job position as the subject of the email.