Customer Support Specialist

Medslat Global Services Limited is a firm deploying quick and easy to use tools and applications designed to help people get medical services at their finger tips. These applications have been designed with one major objective in mind, to save money and lives by reducing the time most people would probably spend accessing such needed medical care by as much as 35% or more in some cases.

We integrate ICD-10 ready electronic health record, telehealth, revenue cycle management (medical billing), patient and practice management system for better health service delivery.

We are recruiting to fill the position below:

Job Position: Customer Support Specialist
Job Location: Lagos
Job Description
You will:

• Represent Taxify in any English spoken market, primarily the local market at first
• Support all Taxify users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
• Be a key player in building a support team in a challenging hyper growth environment

Job Requirements
We really want you to:

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell to put smiles on people face.
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written English, any other language is a plus
• Be passionate about new technology and ridesharing

Deadline  31st August, 2017.

We Offer

• Staffs welfare package
• Amazing experience working in one of the fastest service firm
• Unique opportunity to shape the healthcare industry online