Database Specialist

SUNRISE Multimedia & Training Centre is your one-stop learning center for all your computer training needs. We have courses that will help you learn everything from Microsoft Word to Computer Engineering and all from the comfort of our well modern equipped training classes.

Job Title:  DATABASE SPECIALIST
Job duties: 
• To create a process-impelled workflow for telemarketing and leading follow-up and qualification.
• To develop, manage and maintain databases
• To help developing call scripts for telemarketer’s use with lead generation and qualification.
• To supervise telemarketers in persuading the customers to buy the organization’s products and services.
• Maintaining follow-up procedures to new clients correctly and initiating them under minimal supervision.
• Maintaining accurate detailed and applicable contact data in the database.
• To update the customer relationship management system with new contacts.
• To develop, train, and manage telesales or telemarketing teams for technology or software organizations.
• To organize, store, and secure everything from financial information to other records via software.
• To assist determining what users need databases for and then creating, maintaining, updating, testing, and troubleshooting those databases as well as merging old databases with new ones.
• Must create extremely secure and backed up databases due to the important and personal information contained within many databases in case of a power outage or other emergency.

Qualifications/Requirements: 
• Minimum of HND statistics, math, business administration, or computer science.
• Ability to handle effectively multiple projects.
• Ability to prioritize work as well as meet tight deadlines.
• Technical acumen and knowledge of organization’s product.
• Computer expertise in Microsoft Office (Excel, Word, PowerPoint).
• Ability to train others in telesales or telemarketing function.
• Have demonstrated analytical skills and comfort with data, metrics and statistical methods
• Needs to possess excellent communication and presentation skills to deliver recommendations and finding to staff.
• Strong people skills are necessary to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
• Ability to multi-task, meet deadlines and stay calm under