Debt Recovery Officer Recruitment at Bytefin Nigeria Limited

Bytefin Nigeria Limited is a professional company focusing on the development and operation of fully functional and fully online software that can realize fast lending. As a Microfinance Institution, Bytefin Nigeria Limited intends to increase opportunities to access financial services by providing financial services to low-income entrepreneurs, Grassroots employees of SMEs, Women with entrepreneurial needs, Students who continue to learn. Shoppers with consumer needs, customers with fixed assets mortgage, traders, and small-scale farmers.

We are recruiting to fill the position below:

Job Position: Debt Recovery Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

• Contacting & Interacting with Debtors via telephone.
• Collecting payment on debts.
• Understanding reasons for late payment.
• Ensuring the resolution of delinquent accounts.
• Tracking outstanding debts.
• Plan course of action to recover owed money.
• Negotiating payoff deadlines and payment plans.
• Adherence to call script and call center policies.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification with 1 - 3 years of work experience.
• Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms.
• Solid understanding of repayment schedules and bad debt management
• Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
• In negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
• Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
• To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans.
• MUST reside in Lagos.
• Must-Have an Andriod phone(Andriod version 7.1 and above)
• Compile Reports.
• (Daily and weekly bonus) Performance bonus based on KPI.