Departmental Store Manager Job at Mopheth Group

At Mopheth, we are committed to providing an exceptional shopping experience for our customers. As a leading retail store, we pride ourselves on offering a wide range of high-quality products and outstanding customer service.

We are recruiting to fill the position below:

Job Position: Departmental Store Manager
Job Location: Lagos
Employment Type: Full-time

Position Overview

• The Departmental Retail Manager will be responsible for managing the daily activities of the store, ensuring smooth operations on the shop floor, and delivering excellent customer service.
• The ideal candidate will have at least 5 years of experience in a retail setting, such as Prince Ebeano, Spar, or similar, and a proven track record in managing store operations.

Job Functions / Responsibilities

• Oversee the day-to-day operations of the store, including opening and closing procedures.
• Manage and supervise staff, ensuring high levels of motivation and performance.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Analyze sales data and implement strategies to improve sales and profitability.
• Conduct regular staff training and development sessions.
• Ensure the store is well-stocked, clean, and visually appealing.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.
• Implement and maintain store policies and procedures.
• Ensure compliance with health and safety regulations.
• Prepare and present regular reports on store performance to senior management.

Requirements / Qualifications

• B.Sc in Business Administration or any related field.
• Minimum of 5 years of experience in a retail setting, such as Prince Ebeano, Spar, or similar.
• Proven experience in managing store operations and shop floor management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Work in a fast-paced and customer-focused retail environment.
• Opportunities for professional development and career advancement.
• Attractive salary and benefits package.
• Join a team of dedicated professionals committed to excellence.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: ayok@mophethgroup.com using the Job Position as the subject of the mail.

Note: If you do not meet these requirements, please do not apply.